Frequently Asked Questions
How do I access the courses?
After registering, you can browse our available courses. Once you’ve selected a course, simply enroll and you’ll gain immediate access to all course materials.
Can I interact with other members?
Yes, join groups, participate in forums, and message other members for interaction.
Can I cancel a course?
Yes, you have 24 hours to cancel a course after enrollment. After that, refunds are not available.
What happens if I’m unsatisfied with a course?
If you’re not satisfied, submit feedback. We’ll work to improve the content but refunds are not offered for digital courses.
How does membership payment work?
Payments are processed via a secure third-party provider. Membership grants immediate access to all premium features and is non-refundable.
Is my data safe?
Yes, we implement strict encryption and data protection policies. We do not store sensitive financial information, as transactions are handled by third-party payment providers.
Can I pause or cancel my membership?
Memberships can be canceled at any time. However, you will lose access to premium content after your current billing cycle ends. There is no option to pause memberships.
Are there any prerequisites for joining courses?
Most courses are open to all users, but some advanced programs may require an entrance test or completion of introductory courses.
